A facility specializing in marine repair and industrial services had a ship they needed to repair ASAP, as every day it was out of the water it was costing the owner thousands of dollars in lost revenue.
To complete the repair, the shipyard had to build a mobile Gantry frame so that they could lift and move heavy parts efficiently. Time was of the essence, and a quick turnaround was necessary.
The company searched online and found the Caster Concepts website. Once contacted, Caster Concepts conducted a quick but thorough analysis of the situation. This analysis accurately determined the speed, load, and duty cycle required for the heavy-duty caster.
Caster Concepts immediately went to work. The 81 Series Kingpinless Casters from the American Muscle line of heavy-duty casters were chosen. Each caster can handle a load of up to 10,000 lbs. and features a high strength swivel section. They are a popular choice in challenging industrial applications where shock loading is common.
Caster Concepts moved quickly to complete the order and came through with flying colors. The order was received on April 6th and shipped on April 9th.
Customer response was very positive, both from delivery speed and the quality of the casters sent. The customer even requested next day air because they needed the 81 series casters so quickly. The fast turnaround not only saved thousands of dollars, but it also helped the customer complete repairs in a timely manner, enhancing their reputation as well.