Giving our customers the knowledge to make better-informed decisions.

Learning Center

Welcome to our Caster Learning Center, a place designed to help you make well-informed decisions about the type of caster you need in an open, accessible environment.

From reviewing our catalog — to discovering our different caster configurations and polyurethane wheels — to learning more about what makes up a caster — our goal is to give you the best information on your journey of choosing the right caster.

Looking for even higher learning? You are always welcome to contact our caster mobility experts who are always happy to help!





Learning Center

Caster Numbering System

When searching for a caster or wheel, a series of numbers are associated with that particular product to identify its ... Learning Center

Caster Configurations

The configuration of casters can have a huge impact on the amount of force exerted to move a cart, as ... Learning Center

Caster Top Plate Configurations

The correct caster top plate configuration can be basic or complex, depending on your application. The first step in choosing ... Learning Center

Caster Series

Our caster series is a combination of many factors, including top plate and height measurements, wheel diameter, width and material, ... Learning Center

spring loaded caster wheels
Caster Types

Industrial casters – What’s Right for your Application? Industrial caster selection can be overwhelming. For most, the biggest challenge is ... Learning Center

V-Groove casters
Caster Wheel Types

Heavy Duty Caster Wheels: Which One is Right for Your Application? Caster Concepts produces a large variety of heavy duty ... Learning Center

Polyurethane Caster Wheels
Polyurethane Caster Wheels

Polyurethane Caster Wheels: Cast Iron is the most common wheel used in industrial caster applications. Cast Iron wheels are highly ... Learning Center

caster swivel locks
Enhance Control and Safety with Caster Swivel Locks

Caster Swivel Locks: Secure Your Load and Add the Benefits of Safety, and Ease of Movement Caster swivel locks give ... Learning Center

Caster Wheel Brakes

Caster wheel brakes are an important component of heavy-duty caster wheels. Caster wheel brakes can slow and stop a cart ... Learning Center

Precision Tapered Bearing
Caster Wheel Bearings

Caster Wheels with Caster Concepts Bearings make up an important part of the caster wheel. In general, manual applications and ... Learning Center

Caster Options

Locks, Brakes, Track Wipers & More Caster Concepts stocks a wide range of standard and custom accessories and replacement parts ... Learning Center

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Watch Our Mobility Experts

Thank you for you order with Caster Concepts. 
In this video we talk about what the process looks like after your order has been received by us. We thought it would be nice to help you understand the process of providing you with your order.

Call us with any questions: 517-781-8630
or visit us online at our websites' contact us page:  
https://www.casterconcepts.com/contact/?utm_source=youtube&utm_medium=thanks_for_your_order_video&utm_campaign=video

Did you enjoy this video? 
Be sure to hit like and subscribe for more information and videos about caster and caster wheel solutions.

We can also be found on these platforms: 
Facebook: https://www.facebook.com/casterconcepts
LinkedIn: https://www.linkedin.com/company/caster-concepts/
X: https://twitter.com/casterconcepts

Order received: The video begins with Jewel from Caster Concepts thanking the customer for their order (0:00).
Customer service review: Once a purchase order is received, it goes to the customer service department (0:15). They review the quote against the purchase order and enter it into the system (0:17).
Standard or custom order: If the order is for a standard part or an existing special, it is processed and sent to production immediately (0:20). Production can then start working on the order right away (0:23). Purchasing also gets notified to start buying the necessary parts (0:24).
Custom order process: If the order is for a custom caster that has not been made before, it goes to the engineering department (0:26). The engineering and design team will work on the design and typically turn it around to production within 24 hours (0:28).
Production process: Once the order is in production, it goes through the following steps: machining, pouring, assembly, and shipping (0:33).
Conclusion: Jewel thanks the customer for watching and reiterates the process for what happens after an order is received (0:58).

Thank you for you order with Caster Concepts.
In this video we talk about what the process looks like after your order has been received by us. We thought it would be nice to help you understand the process of providing you with your order.

Call us with any questions: 517-781-8630
or visit us online at our websites' contact us page:
https://www.casterconcepts.com/contact/?utm_source=youtube&utm_medium=thanks_for_your_order_video&utm_campaign=video

Did you enjoy this video?
Be sure to hit like and subscribe for more information and videos about caster and caster wheel solutions.

We can also be found on these platforms:
Facebook: https://www.facebook.com/casterconcepts
LinkedIn: https://www.linkedin.com/company/caster-concepts/
X: https://twitter.com/casterconcepts


Order received: The video begins with Jewel from Caster Concepts thanking the customer for their order (0:00).
Customer service review: Once a purchase order is received, it goes to the customer service department (0:15). They review the quote against the purchase order and enter it into the system (0:17).
Standard or custom order: If the order is for a standard part or an existing special, it is processed and sent to production immediately (0:20). Production can then start working on the order right away (0:23). Purchasing also gets notified to start buying the necessary parts (0:24).
Custom order process: If the order is for a custom caster that has not been made before, it goes to the engineering department (0:26). The engineering and design team will work on the design and typically turn it around to production within 24 hours (0:28).
Production process: Once the order is in production, it goes through the following steps: machining, pouring, assembly, and shipping (0:33).
Conclusion: Jewel thanks the customer for watching and reiterates the process for what happens after an order is received (0:58).

YouTube Video VVUyWGdxbEVac01oSWlHVFBMUmVHNk1RLnFMWXYxbDdpUzVJ

The Process of Building your Order by Caster Concepts

Pavement Restoration had been using casters from other companies, but none of these casters was performing to specifications and were wearing out quickly. 

They switched to Caster Concepts’ wheels, which are now on all their street sweepers. These wheels are performing very well and they wanted to order more but didn’t have the part number, just the casting number.

Working with Mark from Pavement Restorations, Inside Sales Manager Jewel Heath made quick work of specking the right wheel for the product.

Reach out to us today: 517 781-8630

Read more: https://www.casterconcepts.com/case-study/identifying-the-right-caster-wheel-paves-the-way-for-pavement-restoration-company/?utm_source=youtube&utm_medium=customer_testimonials_video&utm_campaign=youtube

Be sure to hit like and subscribe for more information and videos about caster and caster wheel solutions.

We can also be found on these platforms: 
Facebook: https://www.facebook.com/casterconcepts
LinkedIn: https://www.linkedin.com/company/caster-concepts/
X: https://twitter.com/casterconcepts

Pavement Restoration, Inc. (PRI) is a company based in Texas that specializes in road construction. (0:00)
PRI was looking for a reliable caster wheel for their street sweepers that would provide a good life cycle and reduce wear and tear. (0:10)
They had been using other caster wheels but were not satisfied with the lifespan or price. (0:15)
PRI approached Caster Concepts and worked with them to develop a custom caster wheel that met their specific needs. (0:20)
The new caster wheels from Caster Concepts have doubled the lifespan of PRI's street sweepers. (0:30)
PRI is also happy with the service they have received from Caster Concepts. (0:35)
Caster Concepts helped PRI to spec the right wheels for their units, including the right steel bodies, trades, etc. (0:40)
PRI is saving money by using the caster wheels from Caster Concepts. (0:50)
Mark Wiggins, the owner of PRI, thanks Caster Concepts for their help. (1:00)

Reach out to us today: 517 781-8630

Read more: https://www.casterconcepts.com/case-study/identifying-the-right-caster-wheel-paves-the-way-for-pavement-restoration-company/?utm_source=youtube&utm_medium=customer_testimonials_video&utm_campaign=youtube

Pavement Restoration had been using casters from other companies, but none of these casters was performing to specifications and were wearing out quickly.
They switched to Caster Concepts’ wheels, which are now on all their street sweepers. These wheels are performing very well and they wanted to order more but didn’t have the part number, just the casting number.
Working with Mark from Pavement Restorations, Inside Sales Manager Jewel Heath made quick work of specking the right wheel for the product.

Be sure to hit like and subscribe for more information and videos about caster and caster wheel solutions.

We can also be found on these platforms:
Facebook: https://www.facebook.com/casterconcepts
LinkedIn: https://www.linkedin.com/company/caster-concepts/
X: https://twitter.com/casterconcepts


Pavement Restoration, Inc. (PRI) is a company based in Texas that specializes in road construction. (0:00)
PRI was looking for a reliable caster wheel for their street sweepers that would provide a good life cycle and reduce wear and tear. (0:10)
They had been using other caster wheels but were not satisfied with the lifespan or price. (0:15)
PRI approached Caster Concepts and worked with them to develop a custom caster wheel that met their specific needs. (0:20)
The new caster wheels from Caster Concepts have doubled the lifespan of PRI's street sweepers. (0:30)
PRI is also happy with the service they have received from Caster Concepts. (0:35)
Caster Concepts helped PRI to spec the right wheels for their units, including the right steel bodies, trades, etc. (0:40)
PRI is saving money by using the caster wheels from Caster Concepts. (0:50)
Mark Wiggins, the owner of PRI, thanks Caster Concepts for their help. (1:00)

YouTube Video VVUyWGdxbEVac01oSWlHVFBMUmVHNk1RLlZhLVJiQmZ4a01B

Pavement Restoration, Inc (PRI) Caster Concepts Customer Testimonial

Caster Concepts has a legacy of going ‘Beyond Standard’ to meet the needs of our customers to provide solutions to their most demanding industrial applications.  

In this video you'll find out what to expect after submitting an RFQ to us. 
We want you to have as much up-front information as we can so we can make your caster buying experience as streamlined as it can be so we made this video to help you understand what's going to happen after you fill out and submit a request for a quote from Caster Concepts. 

To Request A Quote – Please fill out the fields below and one of our caster experts will get back with you shortly:  https://www.casterconcepts.com/request-a-quote/?utm_source=youtube&utm_medium=rfq&utm_campaign=video

Questions?  Give us a call: (517) 781-8630

Submitting a caster quote request on Caster Concepts’ website:
0:03 What happens when you "Submit"
0:08 Welcome!  Here's what we need to know.
0:25 What is your duty cycle?
0:52 After you send the form, here's where you go.
0:55 UX SURVEY - please fill out. 
1:08 Caster Expert Assigned to you (Contact in 3hrs or sooner)
1:24 Thank you!

Caster Concepts has a legacy of going ‘Beyond Standard’ to meet the most demanding industrial applications. In this video you'll find out what to expect after submitting an RFQ

To Request A Quote – Please fill out the fields below and one of our caster experts will get back with you shortly: https://www.casterconcepts.com/request-a-quote/?utm_source=youtube&utm_medium=rfq&utm_campaign=video

Questions? Give us a call: (517) 781-8630

Submitting a caster quote request on Caster Concepts’ website:
The video starts with an introduction by Edwin from Caster Concepts (0:00-0:08).
Viewers are assumed to be on the Caster Concepts website looking for a caster or caster wheel (0:09-0:13).
The video offers help to viewers who are unsure about what to look for (0:13-0:15).
Providing information in the comments field:
Filling out the comments field with details like duty cycle is crucial (0:15-0:20).
Duty cycle includes the application's total load, weight, speed, and floor conditions (0:20-0:25).
Providing this information helps Caster Concepts’ experts recommend the right casters (0:25-0:28).
Completing the quote request process:
Submitting the form leads to a thank you page with an optional user experience survey (0:28-0:32).
Completing the survey helps Caster Concepts improve the user experience (0:32-0:34).
Following up after submitting the request:
An email confirmation with the assigned caster expert will be sent within 3 hours (0:34-0:38).
The email might end up in the spam folder, so be sure to check there (0:38-0:41).
Conclusion:
The video ends with a thank you message and a call to like and subscribe (0:41-0:44).

YouTube Video VVUyWGdxbEVac01oSWlHVFBMUmVHNk1RLlBrVGkxWDREN3RB

What to expect after submitting a Request For Quote (Rfq)