Caster Concepts prides itself on being a make-to-order company with short lead times on our standard casters and custom casters built to your specifications. Generally, when people hear custom or special caster, they think high price and long lead time.
Caster Concepts offers exceptional lead times on our standard and custom products:
At Caster Concepts, our commitment to on-time shipments is more than just a promise—it’s a core part of how we operate. We understand that delays can disrupt your entire production process, leading to costly downtime and missed deadlines. That’s why we’ve refined our Quick Response Manufacturing process to ensure your custom casters are engineered, manufactured, and shipped with precision and speed.
By focusing on efficiency at every stage—from initial design to final delivery—we consistently meet even the tightest deadlines. Our streamlined process enables us to respond quickly to your needs, often completing orders in 5 days or less. When you choose Caster Concepts, you can trust that your products will arrive exactly when you need them, allowing you to maintain a smooth, uninterrupted workflow. This reliability saves you time and provides peace of mind, knowing that your operations will continue without delay.
Custom casters are engineered with our standard product line in mind. This means Caster Concepts can make minor changes to the standard product line so that a custom caster or wheel follows the same timeline as a standard caster.
Since we are a make-to-order company, minor changes are easy to make, and we make them quickly.
When placing an order for a new special caster, there is a 24-hour delay before the order goes to production. During this timeframe, our engineering design team completes prints and bills of material for the shop to make the caster. Our engineering team is another source of pride along with our quick production turnaround.
Our design team works 24/7 to ensure your designs are turned around quickly and sent to the engineering team for approval. The designs are reviewed and then released after engineering approval. Once released to production, our manufacturing and purchasing team are off and running to produce the caster to your specifications. Our speed-to-lead times are also augmented by Quick Response Manufacturing (QRM) methods designed to eliminate waste in the manufacturing process to increase productivity.
The one thing that could cause a caster to have a longer lead time is a purchased part that is not available in a quick timeframe. We have inventory for our raw materials, but if we need something that isn’t readily available, many of our suppliers work to provide the parts in the timeline we need them. This lead time figures in at the time of quoting, so our customers know what to expect. Even though the caster is custom, we are still looking at the purchased part’s lead time to accurately give the customer the best lead time available in the market.
If you have any questions about our process or would like to learn more about our products, contact us or call us at 888-291-6051.
