Customer Satisfaction Survey

Thank you for your purchase. Caster Concepts values you as a customer, and we appreciate you taking the time to complete this customer satisfaction survey. Our goal is to make the purchase journey as convenient and clear as possible.

    How did you hear about us?*

    Who was your caster representative?*

    How would you rate the quality of our products? 1=Low 5=High*

    How would you rate our prices? 1=Low 5=High*

    How would you rate our time to Delivery? 1=Slow 5=Fast*

    How likely are you to recommend us to a Friend or Colleague? 1=Not Recommended 10=Extremely Recommended*

    Did your caster rep demonstrate a good understanding of our products/services?*

    Was your caster rep proactive in following up with you after initial contact?*

    Please enter your email address to associate your email with your response. (OPTIONAL)

    Is there anything specific you appreciated about the interactions with your caster rep? (OPTIONAL)

    Were there any areas where you felt your caster rep could improve? Please provide details. (OPTIONAL)

    We are always looking for ways to improve our customer experience. What suggestions would you be willing to share with us? (OPTIONAL)